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Available Tech Tools

Support for many types of equipment and software is distributed among Tech Solution, the library, and other units on the AUC campus. Training is usually provided by the unit that provides and supports a particular tool or piece of equipment.

Refer to the tables below to identify the appropriate unit; contact details are given below.

Name Location Support/Link/Contact
Audio Recorders ACTSS AUC Library, Ground Floor, Room G029
Cameras Multimedia Lab multimedia@aucegypt.edu
Laptops Main Library/Circulation Desk libserv.laptop@aucegypt.edu
Library Touchless Printers Main Library AUC Library, Help Desk t: +20.2.2615.3770
Library WorkStations Main Library AUC Library, Help Desk t: +20.2.2615.3770
Self-Service Photocopying, Printing and Scanning Main Library AUC Library, Help Desk t: +20.2.2615.3770
Vector Reader Digital Innovation Digital Innovation
Scanners Main Library/Plaza Level circadmin@aucegypt.edu
Sound Recorders ACTSS AUC Library, Ground Floor, Room G029
Video Equipment Multimedia Lab multimedia@aucegypt.edu
Name Location Support/Link/Contact

Adobe Creative Cloud

 Multimedia Lab Software Agreements
Articulate Main Library lib-ris@mlist.aucegypt.edu
Autodesk Building Design Suite Multimedia Lab multimedia@aucegypt.edu
Autodesk Entertainment Creation Suite Multimedia Lab multimedia@aucegypt.edu
Blackboard Digital Innovation/ACTSS/AUC Library Blackboard
Camtasia Multimedia Lab multimedia@aucegypt.edu
Final Cut Studio for Mac Multimedia Lab/LinkedIn Learning multimedia@aucegypt.edu
Kaspersky Anti-Virus   Software Agreements
Microsoft Office   For Office 365 subscription, follow this link or create a service request; click here
Panopto Lecture Capture Center for Learning and Teaching

Panopto Lecture Capture
SPSS Digital Innovation/LinkedIn Learning Facilities
STATA Digital Innovation Digital Innovation
TimeMapper Center for Learning and Teaching Contact t: +20.2.2615.3733
Turnitin Center for Learning and Teaching Contact t: +20.2.2615.3733
VoiceThread Center for Learning and Teaching Contact t: +20.2.2615.3733
MATLAB Digital Innovation/LinkedIn Learning Software Agreements
Name Location Support/Link/Contact
Braillenote Display/ Braille Sense U2 Digital Innovation Digital Innovation
Braille Printer Digital Innovation Digital Innovation
Dragon Speech Recognition Digital Innovation/Main Library Digital Innovation
Kurzweil 1000 and JAWS Digital Innovation multimedia@aucegypt.edu
Zoom Text Digital Innovation Adaptive Technology Lab
Name Location Support/Link/Contact
AirMedia Wireless Presentation Tool Main Library Main Library Helpdesk
LinkedIn Digital Innovation Visit LinkedIn.aucegypt.edu and log in with your AUC email credentials
Google Drive Center for Learning and Teaching For training, check LinkedIn or contact t: +20.2.2615.3733
Google Forms Center for Learning and Teaching For training, check LinkedIn or contact t: +20.2.2615.3733

*The adaptive technology labs are available in room P145 of Prince Alwaleed Bin Talal Bin Abdulaziz Alsaud Hall and on the Plaza level in the AUC Library, room P003. Ask at the help desk for assistance.
**Academic and Campus Technologies Support Services (ACTSS) are located on the ground floor in the AUC Library, room G029.

Contact Us

Center for Learning and Teaching (CLT)

t: +20.2.2615.3733

Tech Solutions

Open a ticket through the IT Self-Service Portal

Multimedia Lab

t: +20.2.2615.3752/3754
multimedia@aucegypt.edu